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UltraViolet - Waste of my time

Set up account, they have my details and even the trailer is unavailable, nevermind my full copy of this film. False advertising to sell these films as this platform is way to complicated and complex and it's infuriating not to even get what i paid for. UV copy was printed on the case to sell the product. Utter garbage. Feel ripped off.
1.0
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Advertised vs Delivered
Discounts and Special Offers
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#1185033
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UltraViolet - Unhappy consumer

Everyone of my movies say sorry, unavailable for viewing. Why is your email unavailable. What are you going to do
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1109706
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I had a similar problem. I have my Vudu account shared with friends and family. Towards the end of March UltraViolet had a system upgrade. Also an issue (from what I am told) that prompted users to re-sync their UltraViolet accounts. Imagine a whole bunch of Vudu and I...
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1.0
#1053808
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Ultraviolet ultra disappointing

We lost over 100 movies from our VUDU library. Turns out ultraviolet movies are the problem... THERE IS NO CUSTOMER SERVICE! And there is no record of transactions on their website!!! So, hundreds of dollars of movies just vanished... and I have no idea how it happened...
1.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1045843
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Same as the other poster. There were many problems trying to link various studios which had to do with passwords (I think -- it seemed very unclear what was going). Links circled back on themselves. It was a mess. Finally some *** at Ultraviolet deleted my account and...
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Anonymous
ITFunHou

I had a similar problem.I have my Vudu account shared with friends and family.Towards the end of March UltraViolet had a system upgrade. Also an issue (from what I am told) th...

#911933
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Ultraviolet deleted my account on accident. I went back and forth with them for weeks and finally just had to make a new account because they could not find my old one at all. I contacted cinema now's support and they escalated my case after explaining I linked it to...
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#533447
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