Of 10 redemption codes only one succeeded in allowing access to a digital copy of a film. The others, even, when the film title was selected simply bring up a message 'enter validation code'. Re-entering the validation code then results in being locked out of the site...Read more
Some way my acct got closed and my movies are gone. I've tried for 3 months to get help. All I get is 'access denied' wben I enter my acct info and customer service responds it was closed thru a merge. *** The only merge I have done was over a year ago and everything...Read more
I didn't like
- Closing my acct in error
UltraViolet - Waste of my time
Set up account, they have my details and even the trailer is unavailable, nevermind my full copy of this film. False advertising to sell these films as this platform is way to complicated and complex and it's infuriating not to even get what i paid for. UV copy was printed on the case to sell the product. Utter garbage. Feel ripped off.
UltraViolet - Unhappy consumer
Everyone of my movies say sorry, unavailable for viewing. Why is your email unavailable. What are you going to do
I had a similar problem. I have my Vudu account shared with friends and family. Towards the end of March UltraViolet had a system upgrade. Also an issue (from what I am told) that prompted users to re-sync their UltraViolet accounts. Imagine a whole bunch of Vudu and I...Read more
Ultraviolet ultra disappointing
We lost over 100 movies from our VUDU library. Turns out ultraviolet movies are the problem... THERE IS NO CUSTOMER SERVICE! And there is no record of transactions on their website!!! So, hundreds of dollars of movies just vanished... and I have no idea how it happened...
Same as the other poster. There were many problems trying to link various studios which had to do with passwords (I think -- it seemed very unclear what was going). Links circled back on themselves. It was a mess. Finally some *** at Ultraviolet deleted my account and...Read more
Ultraviolet deleted my account on accident. I went back and forth with them for weeks and finally just had to make a new account because they could not find my old one at all. I contacted cinema now's support and they escalated my case after explaining I linked it to...Read more
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