I had a similar problem. I have my Vudu account shared with friends and family. Towards the end of March UltraViolet had a system upgrade. Also an issue (from what I am told) that prompted users to re-sync their UltraViolet accounts. Imagine a whole bunch of Vudu and I...Read more
Same as the other poster. There were many problems trying to link various studios which had to do with passwords (I think -- it seemed very unclear what was going). Links circled back on themselves. It was a mess. Finally some *** at Ultraviolet deleted my account and...Read more
Ultraviolet deleted my account on accident. I went back and forth with them for weeks and finally just had to make a new account because they could not find my old one at all. I contacted cinema now's support and they escalated my case after explaining I linked it to...Read more
UltraViolet - Unhappy consumer
Everyone of my movies say sorry, unavailable for viewing. Why is your email unavailable. What are you going to do
Ultraviolet ultra disappointing
We lost over 100 movies from our VUDU library. Turns out ultraviolet movies are the problem... THERE IS NO CUSTOMER SERVICE! And there is no record of transactions on their website!!! So, hundreds of dollars of movies just vanished... and I have no idea how it happened...
Do you have something to say about UltraViolet? What happened? What can we help you with?